![]() ![]() ![]() Imagine you are in a coffee shop with a friend, and they are telling you a story about the first goal they scored in hockey as a child. Let us break this definition down by way of example. The word communication is derived from a Latin word meaning “to share.” Communication can be defined as “purposefully and actively exchanging information between two or more people to convey or receive the intended meanings through a shared system of signs and (symbols)” (“Communication,” 2015, para. For this reason this module will help you develop foundational skills in key areas of communication, with a focus on applying theory and providing opportunities for practice. However, good practice is built on a solid foundation of understanding and skill. In the workplace, we might be more concerned about practical knowledge and skills than theory. There are many current models and theories that explain, plan, and predict communication processes and their successes or failures. When you make a phone call, send a text message, or like a post on Facebook, what is the purpose of that activity? Have you ever felt confused by what someone is telling you or argued over a misunderstood email? The underlying issue may very well be a communication deficiency. Think about communication in your daily life. ![]() categorize given premises as one of the eight elements of communication.describe the communication process and the eight elements of communication listed.Upon completing this chapter | module, you should be able to: ![]()
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